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Privacy Policy

Privacy policy

    GOLULO informs that for visiting the present web portal is not registered automatically any personal information that identifies a user, instead there is certain information of a non-personal and non-personally identifiable with a particular user that is collected during the live session for through devices called "cookies".

"cookies" are small data files that are generated in the user's computer and which allow us to obtain the following information: the date and time of access to the Web site.

This allows us to find out the hours of more affluence, and make precise adjustments to avoid saturation problems during our peak.

The number of daily visitors to each section.

This allows us to know the areas of more success and increase and improve their content, so that the users obtain a more satisfactory result.

The date and time of the last time the user visited the site Web.

El design of contents that the user chose during his first visit to the site Web.

Elementos of security involved in the control of access to restricted areas.       

The information obtained is completely anonymous, and in no case it can be associated to a concrete and identified user. This information enables GOLULO to adapt and improve its services to the interests of the user. However, the user has the option to prevent the generation of cookies by selecting the appropriate option in your browser program.

GOLULO advises that in the case that you disable the use of cookies the navigation may be slower than usual. For more information, please see our cookie policy.

On the other hand, when a client is recorded in our secure server or makes an order, your data personal, household, and those relating to purchases and payment methods, are incorporated into our database to process the order.

The user expressly authorises GOLULO that data derived from trade relations between the two sides are used for commercial purposes and promotion to offer you products or services that may be of interest.

Pursuant to the provisions of the organic law 15/1999 of 13 December, of protection of Personal character data, we inform you that, ROSA María ORTIZ MOYA. as owner of the brand GOLULO is responsible for the file duly registered in the registry General of the Agency Spanish protection of data where are stored the personal data collected on this website.

GOLULO guarantees the confidentiality of all information provided by its clients and other users of the website. So all the security measures required by the RD1720/2007 have been implemented to ensure that the collection and processing of data are carried out under safety standards that prevent loss or manipulation of data.

In accordance with the legislation in force, all GOLULO customers and the users of the website have the right to access, rectification, cancellation and opposition of your data. In addition, at any time, may manifest their desire not to receive any advertising. To exercise these rights, you can contact by email info@golulo.com enclosing a photocopy of the DNI.

For the better fulfilment of its services, GOLULO is obliged to provide certain customer data: name, address, phone number, etc. To other companies that collaborate with the provision of transport and logistics service. In all cases provided are strictly necessary for the specific activity that is to be performed.

 

For questions, suggestions, complaints or questions about the online store , you can go to Customer Service for any of the following means:

Spain and Rest of World.

  • Email: shoponline@golulo.com
  • Phone: 0034 + 96 346 62 10
  • Post mail: Golulo Moda Infantil | Av. Burjassot, 134 código postal 46025 de Valencia (Customer Service Department online).

 

The present general terms and conditions are updated date October 22, 2014.

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